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The Department of Health, Disability and Aging has released the Assistive Technology and Home Modifications (AT-HM) Guidelines. This document outlines how aged care providers should provide AT-HM under the Support at Home program and engage allied health providers like us to prescribe, justify, and document recommended AT and HM.
We’ve read and summarised the key changes and tips below to save you time. You can find the most recent release through this link.
To receive funding under the AT-HM scheme, an older person must first undergo an aged care needs assessment, during which their needs for assistive technology (AT) and/or home modifications (HM) are identified and recorded in their support plan. Following this, they will receive a Notice of Decision letter confirming their eligibility and be placed into a priority system. Based on their assessed needs, they may then be assigned to one or more funding tiers which determine the type and level of AT-HM support they can access under the scheme. The tiers range from Tier 1 (lower-cost, off-the-shelf items) to Tier 4 (complex home modifications).
A Support Plan Review (SPR) can be requested by an older person or their provider when changes to their AT-HM funding tier are needed. For example, the person needs to move to a different tier, add AT or HM support to an existing classification, or enable repairs for previously funded items. SPRs can be initiated via My Aged Care or the Services Australia Aged Care Specialist Officer, and providers can submit requests through the My Aged Care portal. The review may result in no change, a tier update, or a full reassessment.

Fundable AT-HM list is sorted into the below 6 categories, including:
Providers can assist the older persons to source AT-HM through the:
AT-HM funding is granted in fixed 12-month periods and is based on an older person’s assessed need for AT-HM, with separate funding tiers allocated for each. These tiers provide a set dollar range to spend on approved equipment, services, and support. Funding does not accrue and must be spent (not just committed) within the funding period, after which providers have an additional 60 days to finalise claims. No new entry notification is needed if one has already been submitted for the same client and provider. Funding begins once the provider’s start notification is accepted in the Aged Care Provider portal. Eligible uses include equipment purchases, repairs, prescriptions by qualified health professionals, wraparound services (e.g., delivery, training, follow-up), and capped admin costs.
Older people diagnosed with specific complex and progressive conditions (such as Parkinson’s disease, motor neurone disease, or stroke) may receive a longer AT-HM funding period due to their evolving needs. These individuals may be granted a 24-month AT funding tier (medium or high) and a 12-month HM tier. This extended funding can be used for AT, prescriptions, wraparound services (e.g., setup, training), and administration costs.

A prescription is a written recommendation from a qualified health professional (e.g. Occupational Therapist, Physiotherapist, Speech Pathologist) working within their scope of practice, recommending AT or HM to meet an older person’s age-related functional decline or disability. Prescriptions are typically based on a home or functional assessment, though in some cases they may be completed via telehealth when appropriate.
Wraparound services are additional supports funded through the AT-HM scheme to ensure that AT and HM are safely and effectively implemented in an older person’s home. These services may include:
When considering if AT or HM may be fundable under the AT-HM scheme, check:
If the answer is “NO” to any of these, it is unlikely to be fundable under Support at Home.


If you are a provider, care partner or referrer supporting a participant under SAH or considering RCP, we invite you to connect with us:
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