Online Referrals

Our clinicians all work closely together to provide the best quality services for our clients. We have devised this resource to help you understand these differences between OT, PT and EP.

More information can be found here https://superrehab.com.au/referral-allocation-guide

We plan each assessment and therapy session to meet the clients’ goals and maintain our high-quality service. Therefore we require a strict 2 clear business days’ notice of cancellation. If you wish to cancel or reschedule an appoint, you can contact us at  (02) 8970 4632 or info@superrehab.com.au More information on our cancellation policy can be found here https://superrehab.com.au/short-notice-cancellation

We value clear and efficient communication with our clients and referrers. We maintain regular contact through various channels, including phone calls, emails, and text messages. 

If you would like to reach out to our team, our contact information can be found here https://superrehab.com.au/contact

We are committed to upholding the highest standards of privacy, confidentiality, and cyber security. We understand the importance of safeguarding personal information and confidentiality. 

Read more about how we protect our client's Privacy and Confidentiality https://superrehab.com.au/privacy-policy

As a mobile service provider, we drive to our clients’ homes for assessment and therapy sessions. If parking is difficult, please inform us of any alternative parking options. If free parking is not available in your area, and our clinicians are required to pay for parking, the full cost of the parking fee will be added to the Allied Health service fees. 

Read more here https://superrehab.com.au/parking

Your feedback is highly appreciated and will help us to improve our quality of care and services. If you wish to give us feedback, great, we would love to hear that! You can follow this link to provide further feedback about our services https://superrehab.com.au/feedback-and-complaint